1. Cancellation Policy

• Students or clients can request cancellation of their enrollment or purchased service at any time before the course/service start date.
• Cancellation requests must be submitted in writing via email to visagandigitaledge@gmail.com.
• Once the course or service has commenced, cancellations may not be accepted, except under special circumstances reviewed by the management.

2. Refund Eligibility

• Refunds are only eligible if the cancellation request is made within 7 days of purchase and before the course/service begins.
• Refund requests submitted after the course/service has started may not be entertained.
• Certain promotional or discounted offers may be non-refundable; this will be clearly mentioned at the time of purchase.

3. Refund Process

• Approved refunds will be processed using the same payment method used for the original purchase.
• Refunds typically take 7–14 business days to reflect in the customer’s account.
• Any bank or transaction charges incurred during the refund process may be deducted from the refund amount.

4. Non-Refundable Charges

• Registration or enrollment fees, if any, are generally non-refundable.
• Any third-party service fees, if applicable, are non-refundable.

5. Changes to Policy

• The company reserves the right to modify or update the Cancellation and Refund Policy at any time.
• Updated policies will be communicated via email or posted on the official website.